Frigidaire · Washer
Frigidaire Error Code E24
Drain error. Water is not leaving the tub within the expected time.
Safe DIY repairWhat the Frigidaire E24 code means
The E24 error code on a Frigidaire washer is a diagnostic fault reported by the appliance's main control board. In plain terms, it signals drain error. Water is not leaving the tub within the expected time. When this code appears, the washer pauses its current cycle as a safety measure to prevent water damage, electrical strain, or mechanical wear, and waits for the homeowner or a technician to inspect the underlying cause. Understanding exactly what the Frigidaire E24 code points to — and the most common parts and behaviors that trigger it — lets you decide whether this is a quick five-minute fix you can perform yourself, or a job that warrants a professional service call.
Tools and supplies you'll need
Gather the following items before you start so you don't have to stop mid-repair with the appliance partially disassembled. Having every tool within arm's reach also reduces the risk of forcing a stuck part, which is a common cause of secondary damage during DIY appliance repairs.
- Pan
- towel
Comprehensive step-by-step troubleshooting & fixes
Follow each step in order. Before you begin, unplug the appliance from the wall outlet or flip the dedicated breaker so the unit is fully de-energized. Keep a towel and a shallow pan within reach in case any residual water escapes during the repair.
- 1
Open the lower service panel and
Open the lower service panel and drain residual water through the emergency hose.
- 2
Twist out the debris filter and
Twist out the debris filter and clear coins, hair, and lint.
- 3
Inspect the drain hose for kinks
Inspect the drain hose for kinks or a sagging high loop.
- 4
Confirm the standpipe is clear by
Confirm the standpipe is clear by pouring a gallon of water down it.
Even though this is a beginner-friendly repair, always unplug the washer from the wall outlet and shut off the water supply valves behind it before opening any access panel or disconnecting a hose. Keep a towel and shallow pan within reach to catch residual water, and never bypass the door lock, lid switch, or any safety interlock to force a cycle to continue while the fault code is active.
Always disconnect power before servicing any appliance.
After the repair: how to verify the E24 code is gone
Once you've completed the repair, restore power to the Frigidaire washer and run a short test cycle — a quick rinse, drain, or self-diagnostic mode, depending on your model — to confirm the E24 fault has cleared. Watch the display for the first two to three minutes: if the code immediately reappears, the underlying component has not been fully resolved and you should recheck the part you serviced, inspect the wiring harness for a loose connector, or replace the related sensor. If the cycle completes normally and no fault is shown, your washer is safe to return to regular use. To prevent the E24 code from coming back, schedule a monthly check of debris filters, drain lines, door gaskets, and supply hoses — the vast majority of repeat-fault service calls trace back to gradual buildup that could have been cleared in five minutes.
Frequently asked questions about Frigidaire E24
Is it safe to keep using my washer while E24 is showing?
No. The control board has paused the cycle specifically to prevent further damage. Continuing to run the appliance can compound the issue and turn an inexpensive DIY fix into a major repair.
Will resetting the appliance clear the E24 code?
A power-cycle reset (unplugging for 5–10 minutes) may silence the code temporarily, but if the underlying fault is still present the code will reappear on the next cycle. Always perform the diagnostic repair above rather than relying on a reset alone.
How much does a professional charge to fix this?
In most U.S. metros, a licensed appliance technician charges between $120 and $300 for a diagnosis-plus-repair visit on this type of fault, with the higher end reflecting parts replacement. If the steps above resolve the issue, you'll typically save the full service-call fee.